How much does an outsourced call centre cost: test week and monthly fee

We start every call-centre project with a five-day test week, so you see results before you commit. Prices and contents explained.

Published · Instoring team, Riga

Working with our call centre starts with a test week for €790. After it we offer a monthly engagement at a fixed price, from about €1,900/month. Prices exclude VAT.

What the test week includes

For five working days our salespeople call with your offer. In the test week you get:

  • a call script and a list of decision makers;
  • calls in Latvian, English or Russian;
  • call recordings, data in your CRM and a report.

We start as soon as the script and the contact list are agreed.

What happens after the test week

We meet for a strategy session. Together we review the recordings and conversion and agree a monthly goal: meetings, qualified prospects or deals.

Then we offer a monthly engagement with a fixed price and clear targets. If the results don't convince you, you haven't signed a yearly contract.

How the monthly price is set

The indicative price from €1,900/month corresponds to 80 hours of a salesperson's time per month. We set the final price after the test week, based on your goals and volume.

We build the team to your plan, from one salesperson up to ten people, and can scale it with the season.

What we do, and what we don't

We are a sales team: we call businesses and consumers, find the decision maker, book meetings and close deals. We don't run customer-support lines.

How the work runs is explained in B2B cold calling and Appointment setting. You can book a test week on Call centre.

Frequently asked questions

How much is the test week?

The test week costs €790 excl. VAT and runs for five working days.

Do you provide customer support?

No. We are a sales team: new customers and deals, not a support line.

Written by the Instoring team. Prices come from our price list and exclude VAT.

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