About this policy
This policy explains how SIA “Instoring” processes personal data when you visit the site, submit a request or contact us. The controller is SIA "Instoring", registration number 40203746492, registered address: Jāņa Asara iela 9-3, Rīga, LV-1009, Latvija.
What data we process
Depending on how you contact us, we may receive:
- your name, company name, work email and phone number;
- the text of your request, the chosen service and any project references;
- technical information needed for the site's security and stable operation.
Please don't include sensitive or project-unrelated personal data in your request.
Purposes and legal basis
We use the data to reply to your request, assess a possible collaboration, prepare a proposal, stay in touch and protect the site from misuse.
Depending on the situation, the basis for processing is steps prior to entering a contract, performance of a contract, our legitimate interest in communication and site security, a legal obligation, or your consent where it is specifically requested.
Retention and recipients
We keep data only for as long as needed for the specific communication or collaboration purpose, and for the period of applicable legal obligations and the protection of claims. The period may vary depending on the request and whether a collaboration begins.
Data is accessed by authorised Instoring staff and service providers who run the site, communication or information systems, only to the extent necessary and under appropriate protection obligations. We do not sell data.
Data security
We use reasonable technical and organisational measures to protect data against unauthorised access, disclosure, alteration or loss. No method of transmission or storage can guarantee absolute security.
Your rights
Where applicable, you have the right to request access to your data, its rectification, erasure, restriction of processing or portability, as well as to object to processing and withdraw consent. Withdrawing consent does not affect the lawfulness of earlier processing.
To exercise your rights, write to info@instoring.lv. We may need to verify your identity. You also have the right to lodge a complaint with the Data State Inspectorate.
Contact and changes
Questions about personal data processing: info@instoring.lv, Audēju iela 8, Rīga, LV-1050, Latvija.
We may update the policy as the site's operation or requirements change. The current version and its date are always published on this page.